Classicwatchstore.com is committed to ensuring full customer satisfaction with respect to the products available on our website, security & customer assistance. However, if you are not happy with the product, you can choose to return the order.
Classicwatchstore.com offers you a replacement within 7 days from the date of delivery of the product/s ordered on Classicwatchstore.com. This means that within 7 days from the date of delivery you can ask for replacement of the product/s subject to the following terms and conditions:
1). You can ask for the replacement of product/s in case of any defect found in the product and the same product/s will be shipped to you as a replacement for the defective product/s.
2). Replacement can be for the entire product/s or part/s of the product subject to availability of the same with classicwatchstore.com and notification of the same within 7 days from the date of delivery.
3). Replacement is offered for the product/s sold by classicwatchstore.com ONLY.
Apart from the condition reserved herein above, the following products shall not be eligible for return or replacement under this 7 Day Replacement Guarantee, viz:
– Any product that exhibits physical damage to the box or to the product;
– Any product that is returned without all original packaging and accessories, including the retail box, manuals, cables, and all other items originally included with the product at the time of delivery;
– Any product without a valid, readable, untampered serial number, including but not limited to products with missing, damaged, altered, or otherwise unreadable serial number;
– Any product from which the UPC (Universal Product Code) has been removed from its original packaging.
We shall process the refund after we receive the product. The product must be in unused condition, in its original packaging along with its original tags, failing which refund may not be possible.
Once the refund process has been initiated, the amount will be refunded to the account details provided by the customer.
The whole refund process will take 7-15 working days from the receipt of returned product(s) at our warehouse.
The products below Rs.999/- can not be refunded, we provide only product exchange, in case of any defects/damage.
If you have any questions concerning our return policy, please contact us at:
011- 42430621, e-mail:firstname.lastname@example.org